Troubleshooting

Problems and Solutions

THE ADD-IN TAB IS NOT SHOWING OR YOU RECEIVE A “MACROS DISABLED” MESSAGE:

Make sure macros are enabled.

  • In Word 2007 click on the Office button at the top left in Word. In 2010, 2013 or 2016 click on File. Choose Options > Trust Center > Trust Center Settings to select your macro security settings.
  • The Book Design Wizard macros are digitally signed so you can choose the “Disable all macros except digitally signed macros.”

Close Word and then reopen in order to apply the new settings.

IF YOU RECEIVE A “CANNOT FIND BOOK DESIGN WIZARD TEMPLATE” MESSAGE WHEN CLICKING ON THE BOOK DESIGN WIZARD BUTTON:

Check your Microsoft Word template folder location.

  • In Word 2007, click on the Office button then Options. Select Advanced the click on File Locations under the General section
  • In Word 2010, 2013 or 2016, click on File then Options. Select Advanced the click on File Locations under the General section
  • Click on User Templates and check the file path. If you cannot see the full path, click on Modify but do not actually change the location.
  • Make a note of the file path location.
  • Close Word
  • Rerun the Book Design Wizard setup file.
  • Under the Template Folder Location check the file path. If it is not the same as you noted above then click on the Browse button and select the correct path. The folder name ‘Self-Pub.net’ will be added at the end of your folder path and the Book Design Wizard template will be placed in that folder during setup.
  • Finish the install.
  • Open Word and click on the Book Design Wizard button again.

IF YOUR BOOK DESIGN WIZARD TOOLBAR HAS DISAPPEARED

If you have lost the Book Design Wizard toolbar you may need to reattach the template. With the document created with the Book Design Wizard open do the following:

  1. Click on File
  2. Click on Options
  3. Click on Add-Ins
  4. Under the Manage drop down choose Templates then Go…
  5. Under document, template click on Attach
  6. Look under the Self-Pub.net folder
  7. Click on the BookDesignWizardV2 template file
  8. Click on Open
  9. Click on OK

Formatting Issues

SECTION BREAKS

The most common support requests received are due to problems with Section Breaks. Section Breaks in Word documents control page numbering, headers, page sizes, margins, etc. The Book Design Wizard sets up proper Section Breaks in your document. If you copy a Section Break from another Word document and paste it into the document created by the Book Design Wizard the settings from that Section Break will overwrite the settings created by the Book Design Wizard and you will have issues with page numbers, headers, footers, page size, margins, etc. These problems may also occur if you delete a Section Break created by the Book Design Wizard.

You should be careful not to copy and paste Section Breaks between documents and also not to delete them. To make sure you do not accidently copy over a Section Break you can run a find/replace in your original document and replace all Section Breaks with a Page Break which do not carry over settings. In your original document in Word press Ctrl + H to launch the Find/Replace tool. In the Find box type ^b and in the Replace box type ^m then click on Replace All.

SPACES OR TABS TO CREATE A FIRST LINE INDENT

The Book Design Wizard uses style definitions to set the first line paragraph indents for the chapter text which is the proper method. If you used spaces or tabs in your original document to create the first line indents and copy and paste them into the Book Design Wizard you will have the first line indent as set by the Book Design Wizard style PLUS the extra spaces and tabs you used resulting in the first line indent being too large. You should remove those extra spaces or tabs to have a proper first line indent. You can accomplish this by doing a find/replace on your document in Word. Jera Publishing has a good article on fixing formatting mistakes such as this in Word. See: http://www.self-pub.net/blog/common-mistakes-made-when-writing-a-book-in-microsoft-word/